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A B2C fulfilment expert has quickly taken advantage of a next generation software adoption platform to win bigger business and improve internal operations.

Brian Kirst is co founder and Chief Strategy Officer for leading US 3PL provider Resurge, with distribution centres in New Jersey and Reno, and his new best friend is an ‘AI-style’ training tool called SnapBuddy, which enables him to self configure WMS rules changes and modifications without delay.