First up this week, a quick update on the status of the UPU’s terminal dues discussions. Check out episode 146 for a full discussion on this topic from Canada Post’s Pierre Morin. It’s a topic that I’ll revisit in full in a future episode.
Then Dean Maciuba from Logistics Trends & Insights joins me to talk about a new development in e-commerce returns:
Chemist chain Walgreens and Nordstrom (a department store, not just a clothing store as I say in the podcast!) to offer pick-ups and returns on behalf of other retailers
A retailer-agnostic returns channel for retailers
The driver for Walgreens to take returns
Implications for the postal sector – in particular those posts offering e-commerce returns solutions
FedEx’s deal with Walgreens to be a retail location for FedEx – and its implementation at the coalface
The day-to-day practicalities of dealing with parcels in a retail outlet, including secure storage
- Is this another opportunity missed by the US Postal Service?
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